Additional Official rules

For residents of Europe, Asia, Africa, and Oceania

  1. IMPORTANT!  Please read the official rules (“Key Rules”) provided with the relevant prize draw or contest (the “Promotion”) and the following additional official rules (“Additional Rules”) before entering the Promotion. The Additional Rules and the Key Rules together are referred to as the “Official Rules.” By entering the Promotion, you agree to be bound by the Official Rules and represent to the “Sponsor” identified in the Key Rules that you satisfy all eligibility requirements for the Promotion.
  2. Document Hierarchy: If there are any direct conflicts between these Additional Rules and the Key Rules, the Key Rules will apply.
  3. Eligibility to Enter: The Promotion is open to residents of the Promotion Jurisdiction identified in the Key Rules who are at least of the age identified in the Key Rules. If you are under eighteen (18) years old you must have the permission of your parent(s) or guardian(s), who must have read and agreed to the Official Rules on your behalf, in order to enter the Promotion. Proof of consent and contact details for your parent(s) or guardian(s) may be required.
  4. Entry Period: The Promotion is open during the entry period identified in the Key Rules (“Entry Period”).
  5. Persons Excluded From Entering: Directors, officers, shareholders, and employees of Sponsor, Sponsor’s affiliates, Sponsor’s vendors, Sponsor’s professional advisors, Sponsor’s advertising and promotional agencies, and each of such employees’, officers’ shareholders’ and directors’ immediate family members and/or those living in the same household (whether legally related or not) are not eligible to enter the Promotion or win a prize.
  6. Entries: To enter the Promotion you must follow the procedure for entry set out in the Key Rules. All entries must be received before the end of the Entry Period (date of postmark, if mailed). Only one (1) entry per person is permitted unless otherwise stated in the Key Rules. 
  7. Winner Selection: The number of winners that will be selected from all entries to the Promotion is set out in the Key Rules. 

    For a Promotion that is a competition: Winner(s) will be selected in the manner and using the judging criteria set out in the Key Rules. The judge’s or judges’ and Sponsor’s decisions shall be final and binding in all respects. No correspondence will be entered into.

    For a Promotion that is a prize draw: Sponsor or Sponsor’s designee will use a computer process that produces verifiably random results to randomly select the winner(s) from all entries received before the end of the Entry Period. 

  8. Winner Notification: If you win the Promotion, Sponsor will notify you via the method set out in the Key Rules by the date set out in the Key Rules. If no such date is set out, the date shall be no more than thirty (30) days from the end of the Entry Period. If no notification method is set out in the Key Rules, Sponsor shall notify each winner via the winner’s email account, any other account or contact information the winner provided as part of the winner’s entry, or a public post or reply on a winning entry (if applicable).

    Once Sponsor has notified you that you have won, you must claim your prize by following the instructions in the notification (including any reasonable time limitations). As part of these instructions, you may be asked to acknowledge that you have read, agreed to, and complied with the Official Rules. In the event that you do not claim your prize within the relevant time or otherwise fail to follow the rules in the notification, the prize will be forfeited and Sponsor will, if possible, choose another winner (subject to any applicable regulations that require otherwise). You may need to provide proof of your identity to claim a prize.

  9. Prize(s): The prize(s) are described in the Key Rules.  If Sponsor is unable to issue a prize for justifiable reasons outside Sponsor’s control, Sponsor may vary or swap the prize(s) for a suitable alternative of comparable or greater value at its discretion, if appropriate considering your interest. Each winner will win a maximum of one (1) prize unless otherwise stated in the Key Rules. Prizes are non-transferable, non-refundable, and no cash alternative is available. 

    Entrants under the age of eighteen (18) will need to obtain their parent’s or guardian’s consent before accepting a prize. Proof of consent and contact details of your parent or guardian may be required. If you fail to provide any required proof of age or consent before the deadline set out in the notification, the prize will be forfeited and Sponsor will, if possible, choose another winner.

    If the prize is a trip or travel (a “Trip Prize”), the rules in this paragraph shall apply unless otherwise stated in the Key Rules.  A winner may elect not to redeem a Trip Prize; if a winner elects not to redeem a Trip Prize, no replacement prize will be given. All Trip Prize travel arrangements must be made through Sponsor or Sponsor’s designee. A winner of a Trip Prize must travel as and when designated by Sponsor. Dates of departure and return are subject to change for justifiable reasons at Sponsor’s discretion. The Trip Prize winner and his or her travel companion(s) (if applicable) must travel together on the same itinerary and possess all required travel documents (including visas and valid passports). If in the judgment of Sponsor air travel is not required due to winner’s proximity to the Trip Prize location, ground transportation may be substituted. Sponsor shall not be responsible for any cancellations, delays, diversions, or substitutions by the air or other carriers, hotels, venue operators, transportation companies, or other Trip Prize providers. Unless expressly approved in advance in writing by Sponsor, companion(s) of Trip Prize winner must be at least 18 years old and at least the age of majority in his or her state/province/country of residence as of the date of departure. All expenses not specifically mentioned herein or in the Key Rules are not included as part of any Trip Prize and are the winner’s sole responsibility.

  10. Taxes and other Social Costs.  Winners may be subject to tax liability and/or other social costs depending on the winner’s jurisdiction. Each winner is responsible for submitting all required information to the applicable tax or governmental authorities, and for paying all applicable taxes and other social costs associated with the Promotion or the receipt or use of a prize, if required to do so by applicable law. Sponsor shall notify the applicable tax authorities about the Promotion, winners, and prizes, and shall pay any taxes required to be paid by Sponsor, to the extent required by applicable law. Entrants and winners should consult with professional financial, legal, tax, and/or other advisors for guidance concerning tax and other legal obligations.
  11. Use of Name, Likeness and Other Personal Data:    If you agreed to enter the Promotion, Sponsor may use (if applicable to the particular Promotion) your name, likeness, social media names and/or handles, avatars, profile images, and any other information requested or submitted on entry to the Promotion only for the purposes of the Promotion (including, but not limited to, (i) publicly displaying your entry in any and all media throughout the world (if applicable for the particular Promotion), (ii) awarding and/or delivering prizes, and (iii) communicating with you about the Promotion) without any further remuneration. You agree to sign any document that Sponsor may require from you in that respect.

    In order to comply with advertising regulations in certain territories, Sponsor must make the surname and location of each winner available on request. If you would like to request this information in relation to the Promotion, please send a stamped, self-address enveloped to Sponsor (Attention: Legal – Promotion Winners’ List) using the contact details listed below within four (4) weeks from the end of the Entry Period. Please include the identity of the Sponsor, the name and date of the Promotion, and (if applicable) the URL of the webpage on which the Key Rules were posted.

    The following terms apply only to residents of France: According to the Act n°78-17 of 6 January 1978 as amended relating to the protection of individuals with regard to the processing of personal data, any participant has a right of access to, modification, withdrawal, and determination of his/her personal data after his/her death by contacting Sponsor at the mailing address provided below or by email to and by identifying the identity of the Sponsor, the name and date of the Promotion, and (if applicable) the URL of the webpage on which the Key Rules were posted, as well as the data at stake.

    For more information about data protection, please see Crystal Dynamics’s Privacy Notice (URL below).   

  12. Social Media: The Promotion is in no way sponsored, endorsed, administered by, or associated with, X, Facebook, YouTube, Snapchat, Twitch, Instagram, Discord, Tumblr, Tik Tok, or any other social media platform or online platform (a “Social Media Platform”) unless otherwise stated in the Key Rules. If the Promotion involves use of a Social Media Platform, (i) you must agree to and comply with the Social Media Platform’s terms of service, privacy policies, and all other applicable policies and terms (including, for YouTube, the YouTube Community Guidelines available at; (ii) your user profile, and all posts or updates related to the Promotion, must be publicly viewable and must remain publicly viewable for the entirety of the Entry Period and prize selection period (if applicable); (iii) you shall not create or use multiple accounts with the same Social Media Platform in connection with the Promotion; (v) you shall not post duplicate, or near duplicate, updates or links to your Social Media Platform account or submit multiple entries per account in a single day; (vi) you must “follow,” “friend,” “like,” etc. (depending on the Social Media Platform) the relevant Sponsor/Promotion account prior to submitting an entry; and (vii) you must not inaccurately tag user content (if applicable).  In addition, if the Promotion is on Tumblr, you are providing your information to the Sponsor and not to Tumblr.  Any questions, comments, or complaints regarding this Promotion must be directed to the Sponsor only, and NOT to the relevant Social Media Platform. By entering the Promotion, you acknowledge that the Social Media Platform bears no responsibility for this Promotion and, to the maximum extent permitted by law, you release each and every Social Media Platform from any liability whatsoever in connection with this Promotion. 
  13. Use of Your Entry: By submitting your entry to the Promotion, you grant a licence (i.e., permission) for the Sponsor, Sponsor’s affiliate companies, and their agents and licensees to edit, publish, re-post, re-tweet, broadcast, reproduce, prepare derivative works of, distribute, publicly perform, publicly display, and otherwise use and exploit your entry (with or without any accompanying comments and information like your handle and profile picture) only for purposes of the Promotion in any and all media throughout the world (if applicable for the particular promotion) for a reasonable period of time, not exceeding five (5) years, without financial compensation, including, without limitation, on the Sponsor’s publicly accessible website(s), Social Media Platform accounts, and all other media and distribution channels whether now known or hereafter invented (if applicable for the particular Promotion).  Sponsor may assign or sublicense this license at its discretion. 

    Given the nature of online content, your entry may be available online even after the above licence has expired (if applicable). You agree that you shall not hold the Sponsor, the Sponsor’s affiliate companies, their licensees, or any of their employees, officers, agents, or contractors responsible or liable for any use of your entry by third parties either during or after the licence period.

    All physical entries become the physical property of Sponsor upon receipt and will not be returned. 

  14. Your Promises in Connection with Your Entry: In relation to your entry, you warrant and undertake (i.e., you guarantee us) that:

    (a) you own and control all rights in your entry except for any materials that are owned or licensed by the Sponsor. This means that your entry is your own original work and does not infringe any third-party intellectual property rights (e.g., copyrights, trade marks, or design rights.

    (b) you have obtained written consent from anyone featured, identified, or mentioned in your entry;

    (c) to the extent permissible under applicable law, you waive all and/or agree not to assert (and warrant that all individuals featured have waived and agreed not to assert) any ‘moral rights’ in your entry (notably, this means that your name may not be mentioned and that the content of your entry may be modified by Sponsor or any entity authorized by Sponsor without your review or consent); for Australian residents, you consent to the Sponsor doing (or omitting to do) any acts in respect of your entry that may otherwise constitute an infringement of your moral rights;

    (d) you will comply with all applicable laws and regulations;

    (e) you have reviewed and understand following Crystal Dynamics Privacy Notice and Cookies Notice and you have reviewed and agreed to the following Crystal Dynamics Terms of Service:   

    (f) your entry does not contain anything which:

    • (i)is or is likely to be illegal, unlawful, indecent, offensive, discriminatory, or inappropriate;
    • (ii) is or is likely to be false, misleading, or defamatory;
    • (iii) is or is similar to a third-party logo, trade mark, or copyrighted material (without permission);
    • (iv) infringes the rights of any person or business; or
    • (v) could cause any kind of harm or damage (including malware, spyware, etc.).
  15. (g) no payment will be required to your benefit or that of any third party, from Sponsor or any entity authorized by Sponsor, to fully use your entry (with or without any accompanying comments and information like your handle and profile picture) in accordance with the terms of the Official Rules and notably with the license granted under Article 13 of these Additional Official Rules.

  16. Last few important legal bits…:

    (a) Sponsor reserves the right to withdraw or amend this Promotion and/or these terms and conditions if Sponsor considers it necessary or appropriate for unforeseen reasons beyond Sponsor’s reasonable control.

    (b) If you or your entry are in breach of these terms and conditions, without limiting the options available to Sponsor, Sponsor may exclude you and/or your entry from the Promotion.

    (c) In the event of any dispute, Sponsor’s decision is final.

    (d) To the fullest extent permissible by law, Sponsor, Sponsor’s affiliate companies, their licensees, and all of their employees, officers, agents, or contractors, exclude all liability to you and anyone else for any direct or indirect loss, damage, or harm of any kind arising from the Promotion or your participation in it. For residents of Germany and Austria only: (i) the foregoing exclusion does not apply to intentional acts or gross negligence, or for damages for harm to life or health or personal injury if based on intentional acts or negligence and (ii) the phrase “To the fullest extent permissible by law” in the preceding sentence shall be disregarded. For residents of Australia only: nothing in these Official Rules limits, excludes or modifies or purports to limit, exclude or modify any statutory consumer guarantees or any implied condition or warranty the exclusion of which from these Official Rules would contravene any statute or cause any part of these Official Rules to be void (“Non-Excludable Guarantees”); subject to these limitations, the Sponsor excludes from these Official Rules all conditions, warranties and terms implied by statute, general law, or custom; except for liability in relation to a Non Excludable Guarantee, the Sponsor and the Sponsor’s affiliate companies (including their employees, officers, agents, and contractors) exclude all liability whether arising in tort (including, without limitation, negligence), contract, or otherwise, for any personal injury or any other loss or damage (including, without limitation, loss of opportunity or loss of profits), whether direct, indirect, special, or consequential, arising in any way out of the Promotion.

    (e) The Promotion and the Official Rules are governed by the laws of England and Wales, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the English courts unless otherwise required by mandatory local law. For example, for residents of France, Germany, Finland, Spain, and the Netherlands, the Promotion and the Official Rules are governed by the applicable local law (for example, French law for residents of France, German law for residents of Germany, etc.) and subject to the exclusive jurisdiction of the appropriate local courts (for example, French courts for residents of France, German courts for residents of Germany, etc.). For residents of Australia participating in prize draws/promotional lotteries, the Promotion and the Official Rules are governed by applicable state and territory law and any dispute arising in connection with them shall be subject to the exclusive jurisdiction of the courts in the applicable state or territory jurisdiction.

    (f) If any provision of the Official Rules is found by a court of competent jurisdiction to be invalid, it is nevertheless agreed that the other provisions will remain in full force and effect.

  17. Sponsor:The “Sponsor” is the company set out in the Key Rules. References in these Additional Rules to ‘Sponsor’ are to the Sponsor and its authorised representatives collectively.

    Correspondence or complaints regarding the Promotion or the Official Rules should be directed to the following address:

    Crystal Dynamics, Inc.
    Attention:  Legal – Promotion Inquiry
    2855 Campus Drive, Suite 200
    San Mateo, CA 94403
    United States of America

    To submit a complaint, you must send a letter to the Sponsor (Attention: Legal – Promotion Complaint) using the contact details listed above within four (4) weeks from the end of the Entry Period. The complaint must identify the Sponsor, the name and date of the Promotion, and (if applicable) the URL of the webpage on which the Key Rules were posted, and must include a detailed description of your complaint. Sponsor shall review such complaints and take action if appropriate. If you are not satisfied with how the Sponsor handles your complaint, you may be entitled to submit a complaint to the appropriate regulatory authority in your jurisdiction.